BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P3D
REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20211012T140000Z
DTEND:20211012T173000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:iCSI Customer Service Excellence Workshop: “Customer Service in the New Norm”.
DESCRIPTION:You are invited to attend the next iCSI Customer Service Excellence Workshop: "Customer Service in the New Norm".\n\n \n\nDate: Tuesday\, October 12\, 2021\n\nTime: 9:00 am 12:30 pm\n\nSessions: Split into 2-90 minute sessions (9:00 am-10:30 am\; 10:45 am-12:15 pm)\n\n \n\nThis workshop is designed to enhance and develop the necessary skills for success as one who provides customer service. The course will examine various service situations and will develop an attitude of customer service excellence\, which is important to the success of all companies and organizations.\n\n \n\nIn today's environment\, employers expect that their employees will possess a certain skill set. The goal is to cultivate a personal skill set to achieve individual and company effectiveness. The following outcomes are incorporated into each course:\n\n \n\n Critical thinking skills\n\n Quantitative and qualitative reasoning skills\n\n Interpersonal skills and awareness\n\n Values\, ethics\, and accountability\n\n Teamwork and team building\n\n Appreciate the internal\, external\, community\, and global environment\n\n Flexibility and adaptive to change\n\n Ability to understand and satisfy customers\n\n \n\nSave your spot now by clicking the link to register.
X-ALT-DESC;FMTTYPE=text/html:
You are invited to attend the next iCSI Customer Service Excellence Workshop: &ldquo\;Customer Service in the New Norm&rdquo\;.
\;
\n\nDate: Tuesday\, October 12\, 2021
\n\nTime: 9:00 am &ndash\; 12:30 pm
\n\nSessions: Split into 2-90 minute sessions (9:00 am-10:30 am\; 10:45 am-12:15 pm)
\n\n \;
\n\nThis workshop is designed to enhance and develop the necessary skills for success as one who provides customer service. The course will examine various service situations and will develop an attitude of customer service excellence\, which is important to the success of all companies and organizations.
\n\n \;
\n\nIn today&rsquo\;s environment\, employers expect that their employees will possess a certain skill set. The goal is to cultivate a personal skill set to achieve individual and company effectiveness. The following outcomes are incorporated into each course:
\n\n \;
\n\n&bull\; Critical thinking skills
\n\n&bull\; Quantitative and qualitative reasoning skills
\n\n&bull\; Interpersonal skills and awareness
\n\n&bull\; Values\, ethics\, and accountability
\n\n&bull\; Teamwork and team building
\n\n&bull\; Appreciate the internal\, external\, community\, and global environment
\n\n&bull\; Flexibility and adaptive to change
\n\n&bull\; Ability to understand and satisfy customers
\n\n \;
\n\nSave your spot now by clicking the
link to register.
\n \;